Business Operations Analyst, Talent

About Owner.com Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. Why we’re looking for you We’re seeking a strategic Recruiting Operations / Business Operations Analyst to design, optimize, and scale the systems and processes that power our hiring. As Owner grows, this role will ensure our recruiting operations can meet ambitious goals while maintaining a high hiring bar and excellent candidate experience. You will lead programs, build infrastructure, drive adoption, and use data to inform decisions, making a direct impact on the organization’s ability to attract and retain top talent. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have

• Translate talent and business questions into analysis: performance trends, funnel modeling, forecast modeling, capacity.
• Build and maintain dashboards and reporting that Executive Leaders and Talent rely on for decision-making.
• Conduct hands-on data analysis (SQL, BI tools, Excel/Sheets) to generate insights that influence hiring strategy.
• Support the design and optimization of talent systems focusing on workflow clarity, data quality, usability and adoption across teams.
• You are the analytical “glue” between Talent, business leaders, and cross-functional partners (Ops, Finance, etc.)

Who you’ll work with

• Cross-functional partners across recruiting, candidate experience, and business stakeholders (e.g. hiring managers, operations, finance)

What we’re looking for

• 2-5+ years in an analytical, operations, or business strategy role (BizOps, RevOps, data analytics, people/talent operations, or similar).
• Strong analytical toolkit: SQL, BI tools (Looker, Tableau, etc.), Excel/Sheets.
• A systems thinker who enjoys making workflows cleaner, simpler, and more scalable.
• Comfort working in Talent systems
• Curiosity, high judgment, and an ability to frame ambiguous problems clearly.
• Strong communication skills - able to present insights simply and influence decisions.
• A builder’s mindset: scrappy, resourceful, and excited to create clarity from complexity.

Pay and benefits

• The estimated base salary range for this role is $160K-200K, plus a generous pre-IPO equity package
• Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!

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