Experienced Licensed Personal Lines Insurance Customer Service Representative (Remote) – Grow with arenaflex
At arenaflex, we're not just a company – we're a global community of passionate individuals who share a common goal: to deliver exceptional customer experiences and drive business growth through innovative solutions. As a Licensed Personal Lines Insurance Customer Service Representative, you'll join our team of dedicated professionals who are shaping the future of customer service and insurance.
About arenaflex
arenaflex is a leading provider of customer experience and business process solutions, serving some of the world's most iconic brands. Our commitment to innovation, diversity, and inclusion has earned us numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." We're proud to be a global organization with a presence in over 70 countries, where everyone has a voice and a chance to contribute to our success.
Career Growth and Personal Development
At arenaflex, we believe that our people are our greatest asset. That's why we invest heavily in their growth and development. As a Licensed Personal Lines Insurance Customer Service Representative, you'll have access to comprehensive training programs, cutting-edge technologies, and ongoing support to help you succeed. Plus, with a strong focus on internal promotions, you'll have the opportunity to advance your career and take on new challenges.
What You'll Do in This Role
As a Licensed Personal Lines Insurance Customer Service Representative, you'll work from home and:
- Actively listen to and ask questions to identify customer needs
- Advise on plan options, coverages, and pricing
- Process new and/or amended enrollments
- Ensure our clients' customers enjoy authentic experiences
- Deliver expert customer experiences with a smile
Your Qualifications
To succeed in this role, you'll need:
- 1+ years of customer service experience
- Active Personal Lines resident license
- High school diploma or GED
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Passion for helping others
- Patient and empathetic nature
- Ability to pass a background check
- Must reside in the United States or have a valid U.S. address for residence
What's in It for You
As a Licensed Personal Lines Insurance Customer Service Representative at arenaflex, you'll enjoy:
- Competitive pay rate of $18/hour ($20/hour for bilingual Spanish)
- Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- A range of other perks and benefits
Join Our Community
If you're passionate about delivering exceptional customer experiences and growing your career, we want to hear from you. Apply today and discover why over 440,000 arenaflex game-changers around the globe call us their "employer of choice."
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. arenaflex is an equal opportunity employer. arenaflex evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location
USA, OH, Work-at-Home
Language Requirements
* English (required)
- Spanish (desired)
Time Type
* Full-time
Physical & Mental Requirements
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed
Currently, this position may be performed only in the states listed here. arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: - English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf) - Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. To view full details and how to apply, please login or create a Job Seeker account Apply Job! Apply for this job