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[Remote] Meeting and Events Planner

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. Cypress HCM is seeking a Meeting and Events Planner to work closely with clients to understand and deliver on their meeting program goals. The role involves leading program planning from contract execution to final billing while providing exceptional customer service on all travel programs.

Responsibilities

  • Lead coordinating and implementing program logistics to achieve impact
  • Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
  • Ensure supplier contracts are legally protective of both Amex GBT and client
  • Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
  • Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
  • Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
  • Conduct program debrief with client and provide full briefing report post event
  • Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
  • Develop and maintain knowledge of technology and/or software solutions (Cvent)

Skills

  • Passionate about project management, meetings management and client management experience
  • Experience working within budgets
  • Strong prioritization skills
  • Excellent written and verbal communication skills
  • Flexibility to travel internationally and domestically up to 25% of the time

Company Overview

  • Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions. It was founded in 2005, and is headquartered in Walnut Creek, California, USA, with a workforce of 51-200 employees. Its website is http://cypresshcm.com.

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