Senior Business Intelligence Engineer & Commission and Heap analytics

We are looking for a Senior Business Intelligence Engineer to lead analytics initiatives supporting sales commission programs and digital product analytics using Heap within a healthcare environment. This role partners with Sales Operations, Finance, Product, and Engineering to ensure accurate commission reporting, actionable insights, and scalable analytics solutions that support growth, compliance, and operational excellence.

Key Responsibilities

Commission Analytics & Reporting

• Design, develop, and maintain end-to-end commission analytics supporting sales incentive plans, payouts, and performance tracking.
• Build and validate complex commission logic ensuring accuracy, transparency, and audit readiness.
• Partner with Sales Operations and Finance to support compensation plan design, forecasting, and trend analysis.
• Create scalable dashboards and self-service reporting that provide visibility into quota attainment, earnings, and sales performance.

Heap Analytics & Product Insights

• Own and optimize Heap instrumentation ensuring accurate event tracking and data governance.
• Translate digital engagement data into actionable insights across patient, provider, and payer journeys.
• Develop funnels, behavioral cohorts, and retention analyses to inform product and business decisions.
• Partner with Product and Engineering teams to define analytics requirements and success metrics.

Data Engineering & BI Solutions

• Develop and maintain data models, ETLs, and semantic layers supporting commission and product analytics.
• Optimize performance and reliability of BI systems and dashboards.
• Establish best practices for data quality, validation, and documentation.
• Mentor junior BI engineers and analysts.

Stakeholder Collaboration

• Serve as a trusted analytics partner to Sales, Finance, Product, and Leadership teams.
• Present insights and recommendations to both technical and non-technical audiences.
• Support ad-hoc analysis and executive-level reporting requests.

Required Qualifications

• 6+ years of experience in Business Intelligence, Analytics, or Data Engineering
• Expertise in SQL and relational data modeling
• Hands‑on experience with commission systems (custom or vendor-based)
• Experience using Heap or similar digital analytics platforms
• Experience building dashboards using tools such as Tableau, Power BI, Looker, or equivalent
• Strong understanding of data validation, reconciliation, and audit controls
• Ability to work cross‑functionally in a regulated environment

Preferred Qualifications

• Healthcare industry experience (payer, provider, life sciences, or health tech)
• Experience with HIPAA‑compliant data environments
• Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, Redshift)
• Experience supporting Sales Compensation or Revenue Operations teams
• Knowledge of Python or dbt for analytics engineering
• Experience working with large‑scale event data

Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website. Apply tot his job Apply To this Job