Strategic Program Account Manager
Job Description:
- Support the lifecycle of TULSA-PRO® implementation at clinical sites, including installation, workflow integration, and ongoing program optimization.
- Build and maintain strong relationships with physicians, hospital administrators, and clinical staff to drive utilization and adoption.
- Act as point person for hospitals and clinical teams, ensuring alignment with program goals, timelines, and compliance standards.
- Execute account-specific strategies to grow program awareness and procedural volume.
- Coordinate cross-functional teams (clinical, engineering, marketing, regulatory) to meet project milestones and deliverables.
- Assist with physician and staff training programs to ensure proficiency and adoption of TULSA-PRO® technology.
- Track and report on program performance, including clinical outcomes, utilization metrics, and financial performance.
- Ensure adherence to regulatory requirements, design controls, and internal SOPs.
- Represent TULSA-PRO® at marketing events, executive meetings, and presentations to demonstrate value propositions and support hospital system approval.
- Identify opportunities for system upgrades, additional installations, and service expansions.
Requirements:
- Minimum 3 - 5 years of experience in healthcare program management, capital equipment sales, or clinical account management.
- Strong knowledge of hospital operations, clinical workflows, and healthcare technology adoption.
- Proven ability to build relationships with physicians, administrators, and cross-functional teams.
- Excellent communication, presentation, and problem-solving skills.
- Ability to travel up to 50%, dependent on account and site distribution.
- PMP certification or equivalent is an asset.
- Experience with Class II/III medical devices and controlled product development processes preferred.
- Familiarity with urology or oncology clinical environments preferred.
- Proficiency in MS Project, ERP systems, and CRM tools.
- Demonstrated success in solution-selling and strategic account management.
Benefits:
- Professional development opportunities
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