Internal Audit Senior Manager (Operations & IT)

About the position At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB DUTIES Manages, plans, leads and executes audit & advisory procedures, internal controls over operations and IT processes, systems, and applications throughout the organization. Executes and delivers projects and communicates clearly and concisely at an executive level. Presents results, audit plans, risk assessments and insights to executives. Able to work and deliver high quality results independently with limited direction. Reports to the Chief Audit Executive (CAE). Employs highly-developed problem resolution skills and expertise as a generalist or specialist using professional concepts and ERCOT objectives to resolve complex issues in creative and effective ways. Exerts significant latitude in determining objectives of assignment. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Ability to perform in a program/project leadership role requiring the ability to develop and lead matrixed teams. Interacts with management and senior level stakeholders on matters requiring coordination across organizational lines. Leverages technology (analytics, visualizations, AI) to identify and deliver key insights to management. ADDITIONAL JOB DUTIES Provides advisory insights regarding the management of internal controls, enterprise risk management, and other operational areas Evaluates and improves the organization's risk management, internal controls, and governance processes Provides input into the Corporate Enterprise Risk Management and Assessment process and the development of the Annual Audit Plan as required by the Executive Director of Internal Audit As assigned, monitors Internal Audit’s compliance with International Professional Practices Framework (IPFF) established by the Institute of Internal Auditors (IIA) and provides periodic reports to the Executive Director of Internal Audit Conducts Annual Internal Quality Assessment Review (QAR) of the Internal Audit Department’s adherence with IIA standards Identifies risks in complex audit areas and may initiate investigations to mitigate losses and strengthen controls Prepares detailed reports on audit findings and presents results to senior management and the Executive Director of Internal Audit Recommends improvements in procedures, processes, and operations across the organization Interacts and Interviews all levels of management Collects and analyzes highly complex data to conduct audits detecting deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies Leads and provides oversight into the most complex audits to meet the organization’s goals, business requirements, and business processes Provides recommendations for strategic audit initiatives that will provide value and benefits for stakeholders Serves as a proactive advisor on audit practices

Responsibilities

• Manages, plans, leads and executes audit & advisory procedures, internal controls over operations and IT processes, systems, and applications throughout the organization.
• Executes and delivers projects and communicates clearly and concisely at an executive level.
• Presents results, audit plans, risk assessments and insights to executives.
• Able to work and deliver high quality results independently with limited direction.
• Reports to the Chief Audit Executive (CAE).
• Employs highly-developed problem resolution skills and expertise as a generalist or specialist using professional concepts and ERCOT objectives to resolve complex issues in creative and effective ways.
• Exerts significant latitude in determining objectives of assignment.
• Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Ability to perform in a program/project leadership role requiring the ability to develop and lead matrixed teams.
• Interacts with management and senior level stakeholders on matters requiring coordination across organizational lines.
• Leverages technology (analytics, visualizations, AI) to identify and deliver key insights to management.
• Provides advisory insights regarding the management of internal controls, enterprise risk management, and other operational areas
• Evaluates and improves the organization's risk management, internal controls, and governance processes
• Provides input into the Corporate Enterprise Risk Management and Assessment process and the development of the Annual Audit Plan as required by the Executive Director of Internal Audit
• As assigned, monitors Internal Audit’s compliance with International Professional Practices Framework (IPFF) established by the Institute of Internal Auditors (IIA) and provides periodic reports to the Executive Director of Internal Audit
• Conducts Annual Internal Quality Assessment Review (QAR) of the Internal Audit Department’s adherence with IIA standards
• Identifies risks in complex audit areas and may initiate investigations to mitigate losses and strengthen controls
• Prepares detailed reports on audit findings and presents results to senior management and the Executive Director of Internal Audit
• Recommends improvements in procedures, processes, and operations across the organization
• Interacts and Interviews all levels of management
• Collects and analyzes highly complex data to conduct audits detecting deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies
• Leads and provides oversight into the most complex audits to meet the organization’s goals, business requirements, and business processes
• Provides recommendations for strategic audit initiatives that will provide value and benefits for stakeholders
• Serves as a proactive advisor on audit practices

Requirements

• Requires minimum 8-10 years job related work experience leading, managing and executing audits and advisory projects
• Experience leading teams
• Experience with data analytics, visualization, and AI tools.
• Bachelor's or Master's Degree Business Administration, Finance, Accounting, Management Information Systems, Information Technology/AI, Cyber Security or related field (Required)
• Or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Nice-to-haves

• Experience in professional services preferred (i.e. Big4 + other audit firms, Advisory firms)
• CIA Certified Internal Auditor (Preferred)
• CPA Certified Public Accountant (Preferred)
• CISA Certified Information Systems Auditor (Preferred)
• CISM, Certified Information Security Manager (Preferred)
• CISSP, Certified Information System Security Professional (Preferred)

Benefits

• ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan.
• The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none.
• Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire.
• Additionally, 401(k) plans are available to help employees plan for the future.

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