Experienced Customer Service Representative – Telework Opportunities in Quebec
Are you a customer-focused individual looking for a dynamic and rewarding career opportunity? Do you thrive in a fast-paced environment where no two days are the same? Look no further than arenaflex, a leading financial institution in Quebec, where we're seeking experienced customer service representatives to join our team of dedicated professionals.
About arenaflex
arenaflex is a trusted name in Quebec, with a rich history of providing exceptional financial services to our members and clients. Our commitment to excellence is reflected in our unique and personalized approach to customer service, where every interaction is an opportunity to build loyalty and make a positive impact on our customers' lives. As a customer service representative at arenaflex, you'll be part of a dynamic team that's passionate about delivering exceptional service and making a difference in our community.
Variety of Opportunities
We have a range of exciting opportunities available to suit your professional interests, including:
- Member/client relations
- Life and health insurance
- Fraud prevention
- Credit analysis and collections
- Emergency communications
- And many more!
What We Offer
When you join our team, you can expect:
- A competitive hourly rate starting at $25.13/hour, plus a shift premium (where applicable)
- An annual performance-related bonus
- 4 weeks of flexible vacation starting in the first year
- Reimbursement of health and wellness expenses and telework equipment
- Group insurance, including telemedicine
- A defined benefit pension plan that provides predictable, stable income throughout retirement
- Benefits are subject to eligibility criteria
What We're Looking For
To succeed in this role, you'll need:
- A diploma of college studies (technical DCS) in a relevant field
- At least 1 year of relevant experience
- Other combinations of relevant training and experience may be considered
- Knowledge of French required
- For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients
- Work arrangements vary depending on the position and involve either hybrid work or telework
Our Commitment to Diversity and Inclusion
At arenaflex, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind and strive to create a workplace that reflects the diversity of our members, clients, and communities.
Accommodations
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)
How to Apply
Ready to take the next step in your career? Click the link below to apply for this exciting opportunity: Apply Now!
About the Video
Want to learn more about what sets arenaflex apart from other employers? Click the link below to view our short video, "The arenaflex difference": The arenaflex difference
Join Our Team
At arenaflex, we don't just fill positions – we hire people. We're looking for talented individuals who share our values and are passionate about delivering exceptional customer service. If you're a motivated and customer-focused individual who is looking for a dynamic and rewarding career opportunity, we encourage you to apply today! Apply for this job