Home Care Scheduler – Behind-the-Scenes Hero of Care
About the position Home Care Scheduler – Behind-the-Scenes Hero of Care Full-Time | Monday–Friday Day Shift | Manteca, CA Why This Role Matters Every great caregiver visit starts with a rock-solid schedule. As our Home Care Scheduler , you’ll juggle calendars, vacation swaps, and last-minute changes—making sure clients receive seamless support and caregivers enjoy predictable, balanced shifts. In short, you keep the heart of our agency beating.
Responsibilities
- Master the Schedule: Build and confirm all client shifts at least two weeks ahead; track PTO and client requests in real time.
- Right Caregiver, Right Client: Match skills, proximity, and personalities to guarantee quality, continuity, and satisfaction.
- Tackle Emergencies Gracefully: Maintain an up-to-date on-call list and secure coverage within minutes—not hours.
- Keep Everyone Informed: Send instant updates to caregivers, clients, and managers via phone, text, and scheduling software.
- Support Growth: Assist HR with new-hire onboarding and share feedback that strengthens retention.
Requirements
- Prior experience as a home-care scheduler, staffing coordinator, or dispatcher (health-care environment preferred).
- Tech savvy with agency scheduling platforms and Microsoft Office.
- Eagle-eye attention to detail and the ability to juggle multiple priorities without dropping the ball.
- Empathy and diplomacy—you handle urgent calls with a calm, caring tone.
- High school diploma or GED (additional coursework in business or healthcare administration is a plus).
Benefits
- Competitive pay plus performance bonuses for meeting fill-rate goals
- Hybrid flexibility (work from home after training)
- Clear path to Staffing Coordinator, HR, or Operations leadership roles
- Paid time off, health benefits, and ongoing professional development
- A people-first culture that applauds your problem-solving superpowers
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