[Remote] Account Executive, New England South (Armani/Valentino)

Note: The job is a remote job and is open to candidates in USA. L'Oréal, the world's #1 beauty company, is seeking an Account Executive for the Armani/Valentino division in New England South. The role involves driving sales revenue, building relationships with retail partners, and executing territory strategies to enhance luxury beauty sales.

Responsibilities

• Drive financial results in store to maintain year-over-year growth and meet or exceed sales plan across all assigned department and specialty store doors
• Demonstrate a solid understanding of sales, product knowledge, and the luxury retail market to create and execute territory strategies that accelerate growth of retail sales, newness, and core SKUs
• Accelerate consumer conversion through education, artistry, and coaching of Beauty Advisors and counter associates. Conduct retention checks with retailer employees following dedicated brand training sessions and informal counter coaching with walk-in gratis to ensure knowledge retention and brand messaging consistency
• Ensure retailer staff are well-versed in brand messaging, key franchise differentiation, and full assortment knowledge — positioning Armani Beauty and Valentino Beauty as the authority in luxury makeup at the counter
• Foster an inclusive, supportive team culture in-store, proactively partnering with fellow L'Oréal Luxe brands and cross-category teams
• Execute and lead in-store events and counter activations aligned with product launches and brand initiatives within the territory, to elevate performance in local markets and build brand awareness
• Create an atmosphere of positivity — celebrating performance, encouraging open communication, and setting the professional standard for luxury beauty service
• Serve as a recognized expert within the luxury artistry category, demonstrating entrepreneurial spirit, business acumen, and a reputation for credibility with both retail partners and consumers
• Accelerate customer acquisition and defend consumer retention through client relationship management, elevated visual merchandising execution, and collaborative partnerships with counter and store leadership
• Conduct thorough store visit recaps at the conclusion of each door visit, capturing performance insights, opportunities, and follow-up actions — sharing with key stakeholders and the N+1 to drive continuous improvement
• Provide insight on consumer shopping behaviors, competitor activity, and evolving beauty trends within the luxury department store environment
• Evaluate and monitor counter inventory levels; escalate replenishment and inventory needs through the appropriate retailer order management systems and internal channels to optimize in-store sales and prevent missed opportunities
• Leverage brand-specific digital tools, virtual try-on technology, and personalized service techniques when engaging consumers in-store to elevate and customize the luxury shopping experience
• Analyze Luxe Dashboard sales reporting to understand door and territory achievement vs. sales plan, growth vs. prior year, and evolving sales trends
• Utilize Luxe Dashboards to monitor newness and core SKU performance and track sales trends following key market trainings and counter activations
• Partner with N+1 to forecast individual sales plans and collaborate on a door development strategy, scheduling adequate business support aligned with growth needs
• Continuously assess and evaluate each door's counter productivity and brand rank — particularly within top-priority doors across department and specialty store partners. Proactively surface improvement opportunities through education and operations discussions with N+1
• Recruit, hire, and train freelance Beauty Advisors to meet and exceed sales budgets, influencing performance through team selling, artistry coaching, and brand education
• Evaluate freelancer performance monthly and partner with N+1 to review market results, ensuring optimization of hour allocations and alignment with door productivity goals

Skills

• 3+ years of experience in retail or the service industry
• 3+ years of beauty or retail management experience; luxury department store or specialty retail experience strongly preferred
• Strong interpersonal communication and empathy skills
• Sound judgment and the ability to make thoughtful decisions in a fast-paced retail environment
• Collaborative team player with a growth mindset and a passion for luxury beauty
• Proficient in Microsoft Suite: Word, Excel, PowerPoint, Power BI, OneNote & Teams

Benefits

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Company Overview

• No.1 Beauty Group Worldwide. No.1 most innovative company in Europe (Fortune's ranking). It was founded in 1995, and is headquartered in Petaling Jaya, Selangor, MYS, with a workforce of 10001+ employees. Its website is https://www.loreal.com/en/malaysia/.

Company H1B Sponsorship

• L'Oréal has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 6 in 2023, 1 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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