Director - Customer Strategic Insights & Category Management Expert

At arenaflex, we're on a mission to revolutionize the way we understand and engage with our customers. As a Director of Customer Strategic Insights, you'll play a pivotal role in driving category management and guest insights that maximize opportunities for our customers and arenaflex. If you're a seasoned professional with a passion for storytelling, analytics, and collaboration, we want to hear from you.

About arenaflex

arenaflex is a leading global beverage company that's been refreshing consumers for over a century. Our commitment to innovation, quality, and customer satisfaction has made us a household name. We're proud of our rich history and our dedication to making a positive impact on the communities we serve. As a member of our team, you'll have the opportunity to work with talented individuals who share your passion for excellence and your desire to make a difference.

Job Summary

We're seeking an experienced Director of Customer Strategic Insights to lead our category management and guest insights efforts. As a key member of our Customer Strategic Insights team, you'll develop and implement strategies that drive business growth, maximize customer satisfaction, and foster strong relationships with our internal and external partners. If you're a strategic thinker with a talent for storytelling and analytics, we encourage you to apply.

Key Responsibilities

* Lead category management and guest insights efforts to drive business growth and customer satisfaction

• Develop and implement strategies that maximize opportunities for customers and arenaflex
• Use storytelling and analytics to influence internal and external partners, including senior leaders and external organizations
• Collaborate with key internal and external cross-functional teams to drive business results
• Develop and manage primary research projects and budgets to inform business decisions
• Provide expert insights and recommendations to senior leaders and external organizations
• Present findings and recommendations to senior leaders and external organizations
• Champion initiatives end-to-end to drive business results

Requirements

* 8+ years of work experience, preferably in the Consumer Packaged Goods (CPG) industry

• Bachelor's degree required; MBA or other advanced degree preferred
• Regular customer engagement strongly preferred
• Background of owning and using primary research projects and budgets strongly preferred
• Experience with Foodservice and On Premise preferred
• Experience presenting to senior leaders of own and external organizations
• Prior consulting and category management or sales experience strongly preferred
• Proven track record of delivering sustainable results
• Heavy usage of arenaflex Foodservice data sources and subscribed platforms
• Ability to champion initiatives end-to-end

Essential Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and presentation skills
• Ability to work effectively in a fast-paced environment
• Strong collaboration and teamwork skills
• Ability to influence and persuade internal and external stakeholders
• Strong business acumen and understanding of the CPG industry
• Ability to think strategically and develop innovative solutions
• Strong project management skills, including budgeting and resource allocation

Preferred Skills and Competencies

* Experience with data analytics tools and platforms

• Strong understanding of market research and consumer behavior
• Experience with category management and sales strategies
• Strong knowledge of the Foodservice and On Premise industries
• Ability to work effectively in a global environment
• Strong language skills, including English and other languages

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Director of Customer Strategic Insights, you'll have access to a range of learning and development opportunities, including:

• Career development support to prioritize your career goals
• Exposure to global marketing leaders to expand your network
• Opportunities to work on high-impact projects and initiatives
• Access to training and development programs to enhance your skills and knowledge
• Mentorship and coaching from experienced leaders and professionals

Work Environment and Company Culture

arenaflex is a dynamic and innovative company that values creativity, collaboration, and teamwork. Our company culture is built on a foundation of trust, respect, and open communication. As a member of our team, you'll have the opportunity to work with talented individuals who share your passion for excellence and your desire to make a difference.

Compensation, Perks, and Benefits

arenaflex offers a comprehensive range of benefits and perks to support your career growth and well-being. These include:

• A full range of medical, financial, and other benefits, dependent on the position
• Career development support to prioritize your career goals
• Exposure to global marketing leaders to expand your network
• Creative team culture that supports taking risks and innovation
• Opportunities to work on high-impact projects and initiatives
• Access to training and development programs to enhance your skills and knowledge

How to Apply

If you're a motivated and experienced professional with a passion for customer insights and category management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! [Apply Now](https://https://www.remoterocketship.com/company/arenaflex/jobs/director-customer-strategic-insights-united-states?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic) Apply for this job