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Law Office Administrator – Hybrid

Worldwide Salaried Open

About the position Responsibilities

  • Provide direct and consistent oversight to legal professionals including daily support, real time feedback, and coordinated process improvement.
  • Review substantive legal work being completed by legal assistants and paralegals to ensure maximum productivity and quality work product, identify knowledge gaps and ongoing training needs.
  • Ensure office proficiency in all platforms utilized.
  • Collaborate with Legal Operations Manager and Managing Attorney on existing workflows, create/propose solutions, execute strategies.
  • Develop and implement onboarding and training plans for legal support team and partner with Managing Attorney to develop the same for attorneys (with a focus on technology).
  • Proactively assess, request, interview, and hire additional legal support members upon requisite approvals, manage turnover as needed.
  • Participate in hiring of all new staff members. Evaluate applicants, conduct interviews, complete onboarding, train/orient/mentor new hires on office procedures, HR systems, assignments.
  • Attend WC meetings (state specific and program wide), identify areas for improvement, facilitate conversations, propose solutions, act upon takeaways.
  • Standardize administrative processes and ensure consistent file maintenance while honoring the nuance of workers' compensation.
  • Lead performance conversations, encourage professional development, foster a culture of accountability and growth, work with HR as needed.
  • Maintain supporting documents for performance issues as well as development opportunities and succession planning.
  • Play an instrumental role in championing our case management system, leverage reports/dashboard to manage team.
  • Carry out other responsibilities as needed by Legal Operations Manager and/or Managing Attorney including but limited to tasks pertaining to office supplies/equipment, facilities/maintenance, vendors, accounting, expense management, IT troubleshooting, team building employee activity committee events.

Requirements

  • Proficiency in Hiretide Word, Outlook and Excel required.
  • Typing/dictation skill required.
  • Legal case management software experience required.
  • Excellent customer service, writing, and oral communication skill required.
  • High school diploma or equivalent preferred.
  • College degree or business school desired.
  • Minimum of 10 years legal secretary or paralegal experience within the jurisdiction.
  • Supervisory/management experience is strongly preferred.
  • Experience in workers compensation is required.

Benefits

  • Comprehensive health care plans.
  • Retirement savings plan with company match.
  • Discounted Employee Stock Purchase Program.
  • Tuition assistance and reimbursement programs.
  • Paid time off plans.

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