Experienced Full Stack Pharmacy Technician – Customer Service Representative (Remote Part Time)

Are you a highly skilled and motivated Pharmacy Technician looking for a challenging and rewarding role that offers the flexibility of working from home? Do you have a passion for delivering exceptional customer service and a strong background in pharmacy operations? If so, we invite you to join arenaflex as a Remote Part Time Pharmacy Technician/Customer Service Representative!

About arenaflex

arenaflex is a leading provider of innovative healthcare solutions, dedicated to improving patient outcomes and enhancing the pharmacy experience. Our team is passionate about delivering exceptional service, and we're committed to creating a work environment that's inclusive, supportive, and empowering. As a Remote Part Time Pharmacy Technician/Customer Service Representative, you'll be part of a dynamic team that's shaping the future of healthcare.

Key Responsibilities

As a Remote Part Time Pharmacy Technician/Customer Service Representative, you'll be responsible for:

• Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, and resolving client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarifying orders as needed.
• Providing exceptional customer service to clients, including responding to general inquiries and resolving issues in a professional and courteous manner.
• Maintaining accurate and up-to-date records, including client information and order details.
• Collaborating with the Data Entry Manager to ensure seamless communication and efficient workflow.

Requirements

To be successful in this role, you'll need:

• Active NJ Board of Pharmacy, Pharmacy Technician License.
• Previous experience in pharmacy, with a strong background in customer service and technical support.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills, including proficiency in Microsoft Office and Google Suite.
• Great telephone etiquette and communication skills.
• Frameworks/ECM knowledge a plus.
• High school diploma or equivalent.

Preferred Qualifications

* Experience working in a fast-paced, dynamic environment.

• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent time management and prioritization skills.
• Strong communication and interpersonal skills.

Skills and Competencies

To succeed in this role, you'll need to possess:

• Strong technical skills, including proficiency in Microsoft Office and Google Suite.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Excellent time management and prioritization skills.
• Ability to maintain accurate and up-to-date records.

Career Growth Opportunities and Learning Benefits

As a Remote Part Time Pharmacy Technician/Customer Service Representative, you'll have the opportunity to:

• Develop your skills and expertise in pharmacy operations and customer service.
• Collaborate with a dynamic team of healthcare professionals.
• Participate in ongoing training and professional development opportunities.
• Contribute to the growth and success of arenaflex.

Work Environment and Company Culture

arenaflex is committed to creating a work environment that's inclusive, supportive, and empowering. As a Remote Part Time Pharmacy Technician/Customer Service Representative, you'll have the flexibility to work from home and enjoy a range of benefits, including:

• Competitive salary and benefits package.
• Flexible work schedule.
• Ongoing training and professional development opportunities.
• Collaborative and dynamic work environment.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and benefits package, including:

• Competitive hourly rate.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off and holidays.
• Ongoing training and professional development opportunities.

How to Apply

If you're a motivated and experienced Pharmacy Technician looking for a challenging and rewarding role that offers the flexibility of working from home, we invite you to apply to this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

Equal Employment Opportunity

arenaflex is an equal opportunity employer, committed to employing a diverse workforce without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.

Apply Now

Don't miss this opportunity to join arenaflex as a Remote Part Time Pharmacy Technician/Customer Service Representative. Apply now and take the first step towards a rewarding and challenging career in healthcare. Apply for this job