Experienced Customer Service Representative - Exit Booth Agent - Philadelphia International Airport

At arenaflex, we're committed to providing exceptional customer experiences that exceed our customers' expectations. As a leading provider of mobility solutions, we're seeking a highly motivated and customer-focused individual to join our team as an Exit Booth Agent at the Philadelphia International Airport. If you're passionate about delivering outstanding service and have a knack for building strong relationships, we want to hear from you!

About arenaflex

arenaflex is a dynamic and innovative company that operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We're proud to be one of the top places to work in the industry, and we're committed to creating a positive and inclusive work environment that fosters growth and development. Our shared vision is to be the world's best and most trusted mobility company, and we're looking for talented individuals like you to help us achieve this goal.

Role Overview

As an Exit Booth Agent, you'll play a critical role in providing exceptional customer service to our customers, primarily face-to-face, at the Philadelphia International Airport. Your primary responsibilities will include:

• Providing a high level of customer service to customers, including verifying all necessary driver information to ensure a smooth and efficient rental and return experience
• Offering company-approved services and products to enhance the customer experience
• Facilitating the rental process through accurate preparation of rental documents and verification of car information and VIN numbers
• Maintaining the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensuring that the Exit Booth is stocked with appropriate supplies to meet the needs of our customers
• Providing undivided attention to customers while assisting them at the exit booth
• Making eye contact and greeting all customers, thanking them at the conclusion of all transactions
• Assisting customers with directions, maps, local area information, and appropriate service information
• Effectively and efficiently resolving customer service issues as necessary
• Processing returns as necessary

What We Offer

As an Exit Booth Agent at arenaflex, you'll enjoy a competitive salary, plus the opportunity to earn up to $1,100 monthly in commission bonuses. We also offer a range of benefits, including:

• Paid time off
• Employee rental car discounts
• Retirement savings plan, including 401(k) with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development opportunities

Schedule

We're looking for candidates who are available to work the following schedule:

• Monday: 5:00 PM - 3:00 AM
• Wednesday: 5:00 PM - 3:00 AM
• Friday: 3:00 PM - 1:00 AM
• Saturday: 2:00 PM - 12:00 AM

Qualifications

To be successful in this role, you'll need:

• A minimum of 2 years of retail customer service experience
• A current and valid driver's license
• Authorization to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• The ability to work the specified schedule
• Living within 30 minutes of the Philadelphia International Airport

Why Join arenaflex?

At arenaflex, we're committed to creating a positive and inclusive work environment that fosters growth and development. We're proud to be an Equal Opportunity Employer and value people of all backgrounds. We offer a range of benefits, including training and development opportunities, to help you achieve your career goals. If you're passionate about delivering exceptional customer service and have a knack for building strong relationships, we want to hear from you!

How to Apply

If you're ready to take the first step towards a rewarding new role, apply now! Simply click on the link below to submit your application. Apply To This Job

Equal Opportunity Employer/Disability/Veterans

arenaflex is an Equal Opportunity Employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment that fosters growth and development. If you have any difficulty using our online system and need an accommodation due to a disability, please contact us at [email protected].

Seize This Opportunity

Don't miss out on this exciting opportunity to join our team as an Exit Booth Agent at the Philadelphia International Airport. Apply now and take the first step towards a rewarding new role! Apply for this job