Customer Administrative Specialist, Government (Remote - Midwest) at arenaflex

Join arenaflex's dynamic team as a Customer Administrative Specialist, Government, and take the first step towards a rewarding career in sales and customer administration. As a key member of our Civilian Markets team, you will play a vital role in supporting our state and local government clients, driving sales growth, and delivering exceptional customer experiences.

About arenaflex

arenaflex is a leading provider of innovative solutions and services to the government sector. With a strong commitment to customer satisfaction and a passion for excellence, we strive to make a positive impact on the lives of citizens across the country. Our team of dedicated professionals is driven by a shared vision of delivering exceptional value to our clients and fostering a culture of collaboration, innovation, and growth.

Job Summary

As a Customer Administrative Specialist, Government, you will be responsible for providing administrative support to our Civilian Markets team, focusing on sales outreach, lead generation, and customer record management. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of arenaflex's government sector business.

Key Responsibilities

* Make outbound sales contact with state and local government clients to pursue sales leads and opportunities

• Develop and maintain accurate and up-to-date customer records, ensuring seamless communication and service delivery
• Collaborate with internal stakeholders to identify and pursue new business opportunities
• Utilize Salesforce and other internal operational systems to track sales performance, customer interactions, and business outcomes
• Present information in a clear and concise manner, making technical information accessible to clients and stakeholders
• Persuade clients and stakeholders in standard situations, building strong relationships and driving sales growth

Requirements

* Basic functional knowledge and skills in selling and account management, with a proven track record of success in a sales or customer-facing role

• Ability to develop a deep understanding of key business drivers and apply this knowledge to work, driving business growth and customer satisfaction
• Proficiency in the use of Salesforce and other internal operational systems, with experience in data management and analysis
• Excellent communication and presentation skills, with the ability to present information in an engaging and clear manner
• Ability to persuade others/clients in standard situations, building strong relationships and driving sales growth

Essential Qualifications

* Bachelor's degree in Business Administration, Marketing, or a related field

• 2+ years of experience in sales, customer administration, or a related field
• Proven track record of success in a sales or customer-facing role, with a strong understanding of key business drivers and sales strategies
• Experience with Salesforce and other internal operational systems, with a strong understanding of data management and analysis
• Excellent communication and presentation skills, with the ability to present information in an engaging and clear manner

Preferred Qualifications

* Master's degree in Business Administration, Marketing, or a related field

• 3+ years of experience in sales, customer administration, or a related field
• Experience working in the government sector, with a strong understanding of government procurement processes and regulations
• Certification in sales, customer service, or a related field
• Experience with data analysis and reporting, with a strong understanding of business intelligence tools and technologies

Skills and Competencies

* Strong communication and presentation skills, with the ability to present information in an engaging and clear manner

• Excellent interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and internal teams
• Strong analytical and problem-solving skills, with the ability to analyze data and identify business opportunities
• Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and sales growth
• Strong technical skills, with proficiency in Salesforce and other internal operational systems

Career Growth Opportunities and Learning Benefits

As a Customer Administrative Specialist, Government, you will have the opportunity to develop your skills and expertise in sales, customer administration, and business analysis. arenaflex is committed to investing in the growth and development of our team members, with a range of training and development programs available to support your career goals.

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace, with a strong focus on collaboration, innovation, and growth. Our team of dedicated professionals is passionate about delivering exceptional value to our clients and making a positive impact on the lives of citizens across the country.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary, bonus structure, and comprehensive benefits program. Our benefits package includes:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Flexible work arrangements, including remote work options
• Professional development opportunities and training programs
• Access to cutting-edge technology and tools
• Collaborative and inclusive work environment

Conclusion

If you are a motivated and results-driven professional with a passion for sales, customer administration, and business analysis, we encourage you to apply for the Customer Administrative Specialist, Government role at arenaflex. As a key member of our Civilian Markets team, you will have the opportunity to contribute to the growth and success of our government sector business, while developing your skills and expertise in a dynamic and inclusive workplace. Apply now to join the arenaflex team and take the first step towards a rewarding career in sales and customer administration. Apply for this job