Operations Junior Data & Staffing Analyst

Kahana Feld is a firm that supports the Practice Management Group through various operational initiatives. The Operations Junior Data & Staffing Analyst plays a crucial role in attorney staffing, operational reporting, and data analysis to ensure effective resource allocation and operational efficiency.

Responsibilities

• Build, monitor, and update staffing databases, spreadsheets, and internal tracking systems
• Assist with staffing and tracking process across practice groups and offices
• Compile, analyze, and maintain operational and staffing reports, including utilization, capacity, productivity, and matter assignment data
• Utilize Power Automate, Microsoft Lists, Microsoft Excel, and SharePoint skills to create automated processes and workflows for staffing, teams, and headcount ratios
• Monitor and analyze timekeeper workloads and assist in identifying staffing gaps, capacity concerns, and workflow trends to ensure a balanced workload while meeting client needs promptly and make recommendations to Practice Group leadership
• Coordinate with Legal and People Operations, Finance, Recruiting, and the Practice Group Leaders regarding attorney assignments and staffing needs
• Prepare recurring and ad hoc reports related to attorney productivity, billable hours, staffing allocation, and operational metrics
• Work with practice group leaders and firm leadership to understand business goals, plan for future needs, and allocate resources effectively. This includes tracking partner-associate ratios and providing staffing forecasts
• Set up and manage efficient workflows, task tracking, calendars, and systems for organizing legal information
• Serve as a key contact between partners, lawyers, and the firm’s support departments (billing, people ops, IT, marketing, etc.) to assist the practice group in achieving its objectives
• Identify and participate in development and implementation of improvements to processes and workflows, leveraging the firm’s technology resources and proven methods
• Plan and organize regular meetings and communication efforts to keep all stakeholders informed and aligned
• Provide best practice recommendations for communicating a diversity of topics to Practice Group and firm leaders
• Create and update procedures to follow best practices and maintain current documentation
• Maintain confidentiality of sensitive personnel and operational information
• Maintain updated staffing tools, processes, and databases to ensure quality information that supports business goals and targets
• Troubleshoot system errors and resolve user concerns related to staffing software, ensuring timely support and effective issue resolution
• As directed, assist with practice group initiatives, special projects, and operational process improvements ensuring timely delivery and effective resource allocation

Skills

• Bachelor's degree in business administration, computer/data science, data mining and analytics, engineering, statistics, economics, or a related field
• 1-3 years of experience in computer/data science, legal operations, staffing coordination, finance, or professional services operations
• Ability to utilize high level skills in Power Automate, Power Query, Microsoft Lists, Microsoft Excel (including Pivot tables and formulas), and SharePoint
• Experience with and understanding of carrier guidelines and basis for them
• Demonstrate sound judgment and the capacity to make timely and defensible decisions
• Excellent analytical, problem-solving skills, negotiation, and communication skills; ability to present complex information clearly
• Strong attention to detail and ability to manage multiple priorities under deadlines
• Collaborative, proactive, and service-oriented mindset
• Experience with Python, SQL, Tableau is a plus

Benefits

• Full-Time, non-exempt
• Hybrid
• 10-20% domestic travel by car and plane

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