[Remote] GTM Systems Specialist

Note: The job is a remote job and is open to candidates in USA. DTN is a global data and technology company that aids operational leaders in critical industries. They are seeking a GTM Systems Specialist to optimize and support Order-to-Cash processes through operational coordination, requirements gathering, and systems support.

Responsibilities

• Support daily operational workflows related to billing, invoicing, accounts receivable, and Order-to-Cash processes
• Identify process inefficiencies and assist in coordinating operational improvements
• Partner with Finance, Billing, Accounts Receivable, and Commercial Operations teams to gather and validate business requirements
• Translate business needs into functional specifications, process flow diagrams, and user stories for Internal Business Applications teams
• Compile operational reports and track key O2C metrics to identify trends and process gaps
• Support business users with system-related process questions and coordinate enhancement requests
• Perform basic system updates and testing activities within approved guidelines
• Document change impacts for Finance and Billing stakeholders ahead of system deployments
• Define user acceptance testing (UAT) scenarios, track defects, and coordinate business sign-off prior to go-live
• Contribute recommendations to improve operational efficiency, workflow consistency, and governance practices
• Conduct routine audits of billing records, customer accounts, and invoice activity to identify discrepancies or mismatches
• Maintain current-state and future-state process documentation, standard operating procedures, and configuration change logs

Skills

• Experience in Business Operations, Revenue Operations, Finance Operations, or a related field
• Strong understanding of Order-to-Cash processes including billing, invoicing, accounts receivable, and revenue recognition
• Experience working with Workday Financials, particularly Billing, Accounts Receivable, and Customer Contracts
• Ability to translate between technical and business language effectively
• Strong organizational, communication, and project management skills
• Ability to manage multiple priorities and work effectively across cross-functional teams
• Strong relationship-building skills with the ability to collaborate across Finance, Billing, IT, and Operations
• Familiarity with complementary platforms such as Salesforce, Vertex, FloQast, or Tesorio is a plus
• Experience supporting enterprise financial or revenue operations systems
• Experience with process documentation, workflow optimization, or governance initiatives
• Exposure to SaaS or subscription-based business models

Benefits

• Competitive Salary
• Unlimited PTO
• Flexible working hours
• Remote work model (position dependent)
• Competitive Medical, Dental and Vision Insurance Plans
• 6% 401K matching
• Unlimited access to 13k+ courses via learning platform to support employee career advancement
• Employee Assistance Program (EAP)

Company Overview

Company H1B Sponsorship