Middle Office Associate
Fiducient Advisors is part of Wealthspire, a leading wealth management firm serving various clients across the United States. The Middle Office Associate role supports operational functions for investment clients, including account onboarding, transaction processing, and maintaining accurate client records while ensuring compliance and high service standards.
Responsibilities
- Oversee client onboarding and ensure the accurate, timely completion of daily operational activities for Institutional OCIO and Discretionary Practice accounts
- Lead the setup of complex and nuanced accounts for Institutional OCIO and Discretionary Practice clients, ensuring all requirements are met
- Partner with the Middle Office Operations Analyst team to facilitate subscriptions, redemptions, and ongoing KYC/AML updates for Private Equity, Hedge Fund, and other alternative investment vehicles
- Manage client money movements and account service requests in coordination with custodians, banks, and brokerage firms, in strict compliance with firm policies and procedures
- Maintain comprehensive client within a client relationship management system, trading platforms, and internal client account records
- Deliver high-quality client service by providing timely follow-up, proactive communication, and serving as a trusted operational resource to internal and external stakeholders
- Research and respond efficiently to internal and external client inquiries, ensuring timely resolution
- Apply knowledge and use cases of AI tools to support business objectives and streamline operations
- Support ad hoc projects and departmental initiatives as assigned by leadership
- Develop a strong understanding of Fiducient’s core values and consulting team functions to enhance overall client service delivery
- Support Trade Operations team by executing trades across all client types using approved trading systems and custodian platforms
- Assist remote Middle Office Associates with pending client requests to ensure continuity and consistency of service
Skills
- Bachelor's Degree
- 1 Years of Investment Consulting or Financial Industry Experience
- Proficiency in Microsoft Suite
- Knowledge of Securities & Banking Transactions
- Thoughtful ability to establish rapport and build relationships
- Exceptional communication in a public setting with notable writing and presentation skills
- Adaptability when priorities shift and able to work independently
- Sound judgment and problem-solving skills
- Innovative, curious, and enthusiastic
- Detail-oriented with a high level of accuracy and organization
- Ability to cultivate and develop inclusive and equitable working relationships to support a sense of belonging
- Passionate about working in an organization that values and promotes inclusion and belonging
Benefits
- Generous PTO with optional rollover
- 10 Holidays with additional half days off for specific holidays throughout the year
- Inclusive time off for a loved one, unborn child, or pet.
- Employer Paid Parental, Personal and Family leaves.
- Professional Development Day for eligible exams
- Exclusive Wellness Benefit Programs from VirginPulse, Care.com, Torchlight, Real Appeal, Peloton and more
- Family & Fertility Assistance
- Wellness Reimbursement Program
- Professional Development Designation reimbursement
- Employee Referral Program
- Employee Resource Groups, Mentorship Program & New Hire Cohort
- 401K Plan with company match
- Cell Phone Reimbursement Program
Company Overview