[Remote] Spanish/English Bilingual Licensed Insurance- Sales Agent, P&C (Remote)

Note: The job is a remote job and is open to candidates in USA. Concentrix is a forward-thinking global organization that values a people-first, inclusive culture. They are seeking a Spanish/English Bilingual Licensed Insurance Sales Agent to work remotely, responsible for providing exceptional customer service through inbound and outbound calls, resolving inquiries related to insurance products, and selling insurance policies while meeting performance goals.

Responsibilities

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication
• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction
• Educate customers on policy options and documentation, clearly explaining the required steps or updates
• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service
• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications
• Deliver expert customer experiences…with a smile

Skills

• Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments
• Spanish/English Bilingual
• 1+ years of sales experience (inbound/outbound sales, upselling, cross‑selling, retail or consultative selling)
• Active resident license to sell Property & Casualty (P&C) insurance
• Proven ability to work in a fast‑paced, high‑energy environment
• Proven sales skills with the ability to influence customers and close the sale. Must be bilingual
• Demonstrated success meeting or exceeding sales targets
• Verifiable high school diploma or GED
• Strong computer navigation skills and solid PC knowledge
• Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
• High‑speed internet with minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined)
• A smartphone for authentication and communication
• Must reside in the United States or have a valid U.S. residential address

Benefits

• Benefits available to eligible U.S. employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
• Lucrative employee referral bonus opportunities
• DailyPay enrollment option to access pay "early," when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

Company Overview