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[Remote] Associate Delivery Consultant

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. Oracle is a leader in AI and cloud solutions, and they are seeking an Associate Delivery Consultant for the Upgrade Center. This role involves communicating with clients to design and customize their computer systems, supporting them through system upgrades and ongoing maintenance.

Responsibilities

  • You will work directly with our clients and be required to access their domains, determine what functionality they are utilizing, create and execute test scripts, communicate results, and utilize troubleshooting steps to resolve issues
  • Willing to travel up to 20% of the time as needed
  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope of the position
  • Perform other responsibilities as assigned

Skills

  • At least 4 years total combined higher education and related work experience
  • Applicants are required to read, write, and speak English
  • Willing to travel up to 20% of the time as needed
  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope of the position
  • Perform other responsibilities as assigned
  • Bachelor's degree in Healthcare, Science, Biology, Technology, Finance, or a related field of study

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  • 11 paid holidays
  • Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance
  • May be eligible for bonus and equity

Company Overview

  • Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions. It was founded in 1977, and is headquartered in Austin, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.oracle.com/.
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