Associate Producer I

Nexon America is a global video game publisher and leading developer of online virtual worlds. The Associate Producer I is responsible for running the successful live game service, collaborating with various departments to ensure timely and high-quality delivery of game service.

Responsibilities

• Assists in coordinating tasks and dependencies with internal teams like QA, Community, and Player Support to meet project deadlines
• Helps maintain and track established schedules for maintenance, QA, and weekly bug triages
• Collaborates with the team to support the daily operations of the live service, ensuring a stable play environment
• Supports during live service updates and maintenance to ensure seamless execution
• Reviews basic game health metrics (e.g., ticket counts, community reports) to learn how to gauge the health of the game
• Other duties as assigned

Skills

• 1 - 3 years of game production experience
• Bachelor's degree or equivalent experience
• Knowledge of live and online game player behavior
• Strategic thinking, problem solving ability
• Knowledge of the game industry including emerging trends with a focus on the markets served by Nexon
• High level understanding of online environments and processes required to maintain high uptime
• Excellent interpersonal and communication skills
• Exceptional project and time management
• Strong organizational skills
• Proficient in MS Office
• 1+ year live game experience preferred
• Preferably a gamer at heart

Benefits

• Medical, dental and vision plans for you, your spouse or domestic partner and your children
• Annual employer contribution to a health savings account and company paid hospital indemnity benefits for employees who enroll in the high deductible health plan
• Company paid life, AD&D, short-term and long-term disability benefits
• Access to voluntary life and AD&D for yourself and your dependents
• Flexible spending accounts
• A 401(k) savings plan with a company match
• Pet insurance
• Monthly wellness credit
• Participate in lunchtime yoga
• Enroll in language classes
• Bi-monthly catered lunches
• Monthly happy hours
• Well-stocked snack bar
• Paid time off, sick days, company holidays, and a year-end break

Company Overview

Company H1B Sponsorship