Remote Receptionist for California Law Firm | Full-Time | Bilingual English–Spanish - Contract to Hire

✨ Join One of California's Fastest-Growing Consumer Rights Firms as a Receptionist (Fully Remote | $10–$14/hr | Full-Time) American Lemon Law Group, LLP (ALLG) is one of California's fastest-growing consumer rights law firms. We are seeking a professional, bilingual Receptionist to serve as the voice of our firm and the first point of contact for our clients. This is a structured, fast-paced role that requires exceptional communication skills, attention to detail, and reliability. If you thrive in a client-focused environment, take pride in your work, and are looking for a long-term opportunity with a growing legal team, we'd love to hear from you! 💼 Position Details

• Job Title: Receptionist
• Employment Type: Full-Time
• Schedule: Monday through Friday, 8:30 AM – 5:30 PM PST
• Compensation: $10 – $14/hour
• English: Fluent/Native-Level
• Spanish: Required
• Location: Fully Remote (Must be available during PST hours)

🔑 Key Responsibilities

• Answer all incoming calls promptly, professionally, and courteously
• Gather essential caller information and transfer calls to the appropriate team member
• Respond promptly to Microsoft Teams messages throughout the workday
• Maintain a calm, clear, and professional demeanor on every call
• Manage and distribute incoming faxes from the firm's virtual mailroom
• Maintain accurate records of all incoming calls and communications
• Monitor voicemail messages and promptly notify the appropriate attorney or team member
• Prepare and send end-of-day message recaps to the team
• Serve as a positive and professional first impression for clients and prospective clients

✅ Qualifications

• Bilingual English and Spanish (Required)
• Fluent or native-level English speaking, listening, and writing skills
• Strong verbal communication and customer service skills
• Excellent attention to detail and organizational abilities
• Ability to multitask and prioritize in a fast-paced environment
• Strong sense of professionalism, reliability, and accountability
• Ability to handle confidential information with discretion
• Self-motivated and capable of working independently in a remote environment
• Virtual Assistant or Receptionist experience is a plus
• Legal industry experience is a plus but not required

🖥 Tech Proficiency Applicants should be comfortable working with:

• Microsoft Office 365 (Outlook, Teams, Word, Excel)
• RingCentral
• Filevine (Preferred)
• Virtual fax and communication systems
• Cloud-based software and remote work tools
• General computer and digital communication platforms

🏠 Remote Work Requirements

• Reliable high-speed internet connection
• Quiet, distraction-free workspace
• Backup power source or generator is a strong plus
• Consistent availability during scheduled working hours
• Professional home office setup suitable for handling client communications

🎁 Compensation & Benefits

• $10 – $14/hour
• Performance-Based Bonus Opportunities
• Fully Remote Position
• Long-Term Career Opportunity
• Stable, Growing Law Firm
• Supportive and Collaborative Team Environment
• Opportunities for Growth and Advancement

Bring your professionalism and communication skills. We'll provide the opportunity to grow with one of California's leading consumer rights firms. Apply To This Job