[Remote] Director, Pharmacy Sales Support
Note: The job is a remote job and is open to candidates in USA. Cardinal Health is a leading healthcare services and products company, and they are seeking a Director of Pharmacy Sales Support. This role involves strategic leadership and oversight of the Pharmacy Sales Support function, focusing on enabling sales growth and solution adoption by providing expertise throughout the sales lifecycle.
Responsibilities
- Establish and execute the strategy for Pharmacy Sales Support aligned with OptiFreight® growth priorities and sales objectives
- Define how Sales Engineers are deployed across opportunities to maximize impact, consistency, and scalability
- Translate pharmacy market needs, customer use cases, and operational realities into clear enablement strategies and solution positioning
- Partner with senior sales leadership to prioritize opportunities requiring advanced technical or pharmacy‑specific support
- Directly manage and coachSales Engineer roles, ensuring clarity of expectations, performance standards, and professional development
- Provide mentorship on advanced deal support, customer engagement, and cross‑functional collaboration
- Build structure, repeatability, and best practices across the Sales Engineer function
- Assess future staffing and capability needs as Pharmacy Sales Support continues to scale
- Act as an escalation point for complex, high‑stakes, or strategic pharmacy opportunities
- Partner with Sales Engineers on executive‑level customer engagements, including: C‑suite presentations, pharmacy operations leadership discussion, risk assessments and solution validation
- Influence deal shaping, proposal development, contracting, and solution design for advanced logistics management technologies
- Ensure effective handoff from sales to implementation and ongoing operational teams
- Serve as the primary Pharmacy Sales Support liaison across: Sales & Business Development, Product & Technology, IT & Integrations, Implementation & Operations, Legal & Contracting
- Proactively identify process gaps, risks, or inefficiencies and drive improvements across functions
- Provide strategic input into product roadmap discussions based on pharmacy customer needs and field insights
- Establish metrics to assess effectiveness of Pharmacy Sales Support (e.g., adoption, deal velocity, readiness, field satisfaction)
- Recommend and implement new practices, tools, and engagement models to improve scalability and effectiveness
- Ensure commitments made during the sales process are operationally feasible and delivered consistently
Skills
- 10+ years of pharmacy experience (technology, operations, logistics, distribution, fulfillment, etc)
- Prior exposure to pharmacy management systems, integrations, and transportation management systems
- Demonstrated leadership experience managing experienced, customer‑facing professionals
- Experience with pharmacy operations, logistics workflows, and last‑mile delivery considerations
- Experience supporting or selling technology‑enabled logistics solutions
- Advanced program or project management expertise (e.g., PMP, Agile, Lean, Six Sigma)
- Comfort operating at both strategic and tactical levels in fast‑moving environments
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Company Overview
Company H1B Sponsorship