[Remote] Staff Product Designer, Supply (Remote)

Note: The job is a remote job and is open to candidates in USA. ezCater is the #1 food tech platform for workplaces in the US, providing solutions for managing food needs and ordering from numerous restaurants. They are seeking a Staff Product Designer to lead design across complex product areas, focusing on enhancing the Restaurant Partner Experience and collaborating closely with Product and Engineering teams.

Responsibilities

• Lead design independently across large, complex projects: owning the work end-to-end from discovery and framing through execution and iteration
• Partner closely with Product and Engineering to shape roadmaps and goals from the user's perspective, tying work to broader product and business outcomes
• Define how products and experiences connect and work together across your area, ensuring coherence across surfaces, users, and use cases
• Use data and research to drive decisions: define success metrics, partner with Research and Analytics to validate work, and socialize learnings across the team
• Raise the bar on craft by setting the quality standard for your area, documenting and socializing new patterns, and contributing to the design system
• Mentor and give regular, actionable feedback to designers around you, helping elevate the work across the team
• Build and maintain strong relationships with cross-functional partners, bringing them along with clear storytelling and well-crafted artifacts
• Integrate AI thoughtfully into your design workflow, knowing when it accelerates quality and when it doesn't, and share effective approaches with your team

Skills

• 6+ years of experience as a product designer, UX designer, or similar role, with strong visual and interaction design skills
• A track record of owning large, multi-faceted projects independently, from problem framing through delivery, with clear accountability for design quality and business outcomes
• Experience shaping what teams work on, not just how it looks: moving pods from shipping tickets to solving clearly framed problems with measurable outcomes
• Deep, flexible command of the design process, with the ability to balance speed and quality based on scope and impact
• Strong storytelling and communication skills: able to tailor your message to the audience and present work with a clear narrative
• Experience designing for complex, multi-user experiences across multiple surfaces or touchpoints
• Proficiency in Figma and prototyping tools include AI-first tools. You keep up with the latest tools and are willing to share your knowledge
• Experience designing with and contributing to a robust design system
• A detailed portfolio that showcases how you've tackled complicated, multi-stakeholder problems and the business and customer impact of your work
• Soft skills as well developed as your craft skills: you're thoughtful about how teams work together
• A sharp mind, a soft heart, and a large funny bone
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable

Benefits

• Stock options that you9ll help make worth a lot
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• A tremendous amount of responsibility and autonomy
• Wicked awesome co-workers
• Employee meal program (and many more goodies) when you9re in our office

Company Overview