[Remote] Marketplace Project Manager

Note: The job is a remote job and is open to candidates in USA. UNFI is a company that focuses on operational execution and program delivery for its white label drop-ship marketplace powered by Mable. The Marketplace Project Manager is responsible for overseeing marketplace initiatives, ensuring timely and quality delivery while coordinating across various departments to maintain operational readiness and compliance.

Responsibilities

• Own end‑to‑end project management for all Endless Aisle initiatives, including supplier onboarding phases, category expansions, catalog refresh cycles, promotional readiness, and platform upgrades
• Develop and maintain detailed project plans, timelines, dependencies, risk logs, and communication cadences across UNFI and Mable stakeholders
• Serve as the single point of accountability for operational readiness and execution quality across initiatives
• Coordinate execution across Merchandising, Pricing, Finance, Supplier Management, Customer Service, Technology, and Mable operations teams
• Ensure handoffs between teams are clearly defined, documented, and operationally viable
• Proactively surface risks, bottlenecks, and misalignment to leadership with clear mitigation plans
• Own launch readiness checklists for new suppliers, items, and marketplace capabilities, validating accuracy of pricing logic, freight assumptions, compliance requirements, order flow, and invoicing processes
• Partner with Finance and Technology to ensure invoice generation, EDI feeds, system integrations, and reconciliation processes function as designed
• Ensure operational processes align with UNFI’s audit, compliance, and data‑retention standards
• Document end‑to‑end workflows, SOPs, and operational playbooks to support scale and reduce dependency on manual intervention
• Identify systemic operational issues and lead root‑cause analysis and remediation efforts
• Support training and enablement of Marketplace Specialists and cross‑functional partners
• Performs other duties as assigned

Skills

• Bachelor's degree in Business, Marketing, Merchandising, Supply Chain Management, or related field
• 3–5+ years of experience in project management, marketplace operations, ecommerce operations, or complex cross‑functional program delivery
• Demonstrated ability to manage multiple concurrent initiatives in a fast‑paced, ambiguous environment
• Experience working with PIM systems or marketplace platforms
• High proficiency in project planning tools, spreadsheets, and documentation
• Experience supporting marketplace, drop‑ship, or multi‑vendor ecommerce models
• Familiarity with financial workflows, invoicing, or EDI‑supported operations
• Experience working with third‑party technology or platform partners

Benefits

• Paid Time Off
• Sick Time
• Paid holidays and parental leave
• 401K Program
• Medical, dental, vision, life, and accidental death/dismemberment insurance
• Short-term and long-term disability insurance program
• Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements

Company Overview

Company H1B Sponsorship