[Remote] Operations Support Director

Note: The job is a remote job and is open to candidates in USA. Celestica is a technology leader dedicated to driving customer success and market advancements. The Operations Support Director will provide supervision to subordinate managers and employees, focusing on long-term planning, policy formation, and operational accountability for global business units. This role is responsible for establishing strategic plans, managing performance reviews, and ensuring operational excellence across various departments.

Responsibilities

• Defines measurement strategy for the company to support operational needs as well as strategic and growth initiatives
• Establishes targets based on continuous improvement of historical performance levels and benchmarking to identify necessary levels of performance to achieve industry leading operational performance
• Establishes and manages measurement gathering and reporting processes
• Organizes and chairs performance reviews with executive team
• Logs and tracks corrective actions
• Works with Operating units to find optimum solutions for asset and resource requirements
• Defines strategies for Operational solutions (ie. equipment AVL, resources demographics, etc.)
• Develops Operational solutions necessary to support and satisfy Business Development strategies
• Anticipates requirements for new market initiatives and provide leadership to prepare the Operating Units to succeed
• Study, recommend, implement necessary Manufacturing Execution Systems (ie. SFC, SFR, etc.) to provide Operating Units with the tools they need to efficiently and effectively run their business
• Conduct special studies and analysis as required to support senior management decisions and strategies, and drive operational change
• Act as a liason between Corporate and the sites / regions for communicating operational initiatives, accomplishments and challenges, and develop / maintain various global databases for sharing information

Skills

• Twelve plus years of relevant experience
• Bachelor's degree in related field or consideration of an equivalent combination of education and experience
• In-depth knowledge and understanding of Operations and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the unit
• In-depth knowledge of manufacturing, the production process and the tools and equipment used in the process
• Good understanding of interaction between Operations and all other functions in the company
• Excellent analytical, negotiation and problem resolution skills
• Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and quantity metrics
• Good understanding of industry performance expectations and definition of industry leading performance
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion
• Ability to effectively communicate with a wide variety of internal and external customers and the senior management team
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high performance levels within tight time deadlines in a highly dynamic manufacturing environment
• Extensive experience in World Class Manufacturing/Lean implementation
• Strong communication and presentation skills
• Ability to work effectively cross functionally and with other sites to achieve objectives

Company Overview