Litigation Claims Examiner – Rideshare
Job Description:
- Investigate all aspects related to assigned claims
- Evaluate coverage, liability and damages
- Negotiate and resolve claims
- Manage litigation related to auto accident claim disputes
- Maintain electronic files
- Work with defense counsel's to drive performance
- Regularly report to the Claims Manager
- Collaborate closely with product and engineering teams to give feedback and identify technology and process improvements
Requirements:
- Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
- 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation
- Ride Share/TNC/Livery litigation is required
- You are not intimidated by an attorney, even if you are not one!
- You are the driver of the litigation strategy for any particular claim.
- You manage the discovery in the order and timing of events and hold attorney accountable
- Understand transportation coverages.
- Understand contractual risk transfer and additional insured forms
- You have strong medical causation knowledge
- You have a sense of urgency and understanding of how to manage time-sensitive demands
- Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner
- Strong analytical and negotiation skills.
- You will conduct your own negotiations directly with opposing counsel
- Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines
- Ability to professionally collaborate with all stakeholders in a claim
- Have active adjuster license(s) and be willing to obtain all licenses within 60 days, including completing state required testing
- Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment
- Curious and motivated by problem solving and questioning the status quo
- Desire to engage in learning opportunities and continuous professional development
- Willingness to travel for client and claims needs
Benefits:
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want.
- Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
- Work toward reducing and eliminating all the administrative work from an adjuster role
- Foster a culture of empathy, transparency, and empowerment in a remote-first environment
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