Experienced Loan Consultant II – Personal Loan Solutions Specialist
At arenaflex, we believe that the success of our company is directly tied to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. This philosophy has been the driving force behind our growth and success, setting us apart from our competitors. Our team is dedicated to delivering exceptional customer experiences, and we're always striving for improvement. Our motto, "Success is the only option," reflects our unwavering commitment to excellence.
A Comprehensive Benefits Package for a Brighter Future
arenaflex is proud to offer a comprehensive benefits package that supports the well-being of our employees and their loved ones. Our benefits include:
- Medical, dental, and vision benefits
- Paid time off and paid holidays
- 401(k) retirement plan with company match
- Life insurance and long-term disability coverage
- Tuition assistance and employee assistance program
- Optional benefits such as critical care, auto, home, and pet insurance, as well as other ancillary insurance options
Join Our Team as a Loan Consultant II
We're seeking an experienced Loan Consultant II to join our team and provide exceptional customer experiences while delivering personal loan solutions. As a Loan Consultant II, you'll play a critical role in building a customer base through sales, loan extensions, and merchant referrals. Your success will be measured by your ability to create a positive customer experience, generate business, maintain compliance, meet monthly goals, and ensure accuracy.
Key Responsibilities:
* Greet, assist, and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
- Process payments, distributions, and make recommendations regarding loan approvals.
- Approve loans up to established lending limits and complete loan closings.
- Handle account activities related to collection accounts, including phone calls and face-to-face communications with customers.
- Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances, and close the branch.
- Actively market all branch products and services to individuals.
- Perform all other duties as assigned by management.
Essential Qualifications:
* High School Diploma or GED from an accredited institution
- 2-4 years of experience in consumer finance or a related field
- Cash handling, computer skills, and customer service skills
- Ability to work with minimum supervision
- Excellent communication skills
- Proficient working knowledge of Microsoft Windows, Excel, and Word Applications
Preferred Qualifications:
* Associate's or Bachelor's Degree
- Bilingual, Spanish/English
Compensation and Incentives:
* The salary range for this position is $20.00 - $24.00 per hour, based on the specific Knowledge, Skills, Abilities, and/or Experience of the selected candidate.
- This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
Work Environment:
* Office Environment
Why Join arenaflex?
If you're looking for a fast-paced, high-growth, team-oriented, and great culture environment, you'll thrive in a career with arenaflex. Our team is dedicated to delivering exceptional customer experiences, and we're always striving for improvement. Join us and be a part of a company that values its employees and customers alike.
Ready to Take the Next Step?
If you're passionate about delivering exceptional customer experiences and providing personal loan solutions, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to join a dynamic team and grow your career with arenaflex. Apply now and take the first step towards a brighter future with arenaflex! Apply for this job