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Experienced Working Student (20h/week, Remote) – Customer Onboarding & Operations (German Native) for arenaflex

Worldwide Salaried Open

Are you a motivated and detail-oriented individual with a passion for e-commerce and customer success? Do you have a strong understanding of software tools and a proactive approach to problem-solving? If so, we invite you to join arenaflex as a Working Student in Customer Onboarding & Operations. As a key member of our team, you will play a vital role in helping newly signed merchants get started with our platform quickly and successfully.

About arenaflex

arenaflex is a cutting-edge e-commerce technology startup backed by leading venture capital firms and angel investors. Our mission is to empower brands and manufacturers to capture their fair share of global e-commerce sales by making it radically easier to sell across marketplaces. With a strong focus on innovation and customer satisfaction, we are building a team of talented individuals who share our vision and are passionate about making a difference in the e-commerce industry.

The Role

As a Working Student in Customer Onboarding, you will be responsible for managing the onboarding process end-to-end, from setting up accounts in our system to going live on marketplaces. You will work closely with our proprietary software and AI tools to ensure listings are created and synced correctly, identify bottlenecks, and help us improve and streamline the onboarding workflow. Your collaboration with our product and ops teams will provide valuable feedback and shape internal tools based on real merchant needs.

Key Responsibilities:

* Manage the onboarding process end-to-end, from setting up accounts in our system to going live on marketplaces

  • Work hands-on with our proprietary software and AI tools to ensure listings are created and synced correctly
  • Identify bottlenecks and help us improve and streamline the onboarding workflow
  • Collaborate with our product and ops teams to give feedback and shape internal tools based on real merchant needs

What We're Looking For

* You are currently enrolled in a Bachelor's or Master's program (e.g., Business, E-Commerce, Information Systems, etc.)

  • You have a structured and proactive way of working – and you enjoy optimizing processes
  • You're comfortable using software tools and working in a fast-moving tech environment
  • You're a native German speaker and fluent in English

What We Offer

* High ownership from day one and direct collaboration with the founders

  • Deep insights into one of the fastest-growing e-commerce tech startups
  • Flexible working hours (up to 20h/week) and a remote setup
  • Opportunity to transition into a full-time role after graduation

Work Environment and Company Culture

At arenaflex, we value a dynamic and collaborative work environment that fosters innovation, creativity, and growth. Our team is passionate about making a difference in the e-commerce industry, and we're committed to providing a supportive and inclusive space for our employees to thrive. As a Working Student, you will have the opportunity to work closely with our founders and product teams, gain hands-on experience with our proprietary software, and contribute to shaping the future of global e-commerce.

Skills and Competencies

* Strong understanding of software tools and workflows

  • Proactive approach to problem-solving and process optimization
  • Excellent communication and collaboration skills
  • Ability to work independently and as part of a team
  • Strong analytical and critical thinking skills
  • Fluency in German and English

Career Growth Opportunities and Learning Benefits

As a Working Student at arenaflex, you will have the opportunity to gain valuable experience and skills in the e-commerce industry, work closely with our founders and product teams, and contribute to shaping the future of global e-commerce. Our flexible working hours and remote setup allow you to balance your studies and work responsibilities, and our commitment to professional development ensures that you will have access to ongoing training and learning opportunities.

Compensation, Perks, and Benefits

As a Working Student at arenaflex, you will receive a competitive compensation package, including a stipend for your work hours, access to our proprietary software and tools, and opportunities for professional development and growth. Our remote setup and flexible working hours allow you to balance your studies and work responsibilities, and our commitment to work-life balance ensures that you will have a healthy and sustainable work environment.

How to Apply

If you are a motivated and detail-oriented individual with a passion for e-commerce and customer success, we invite you to apply for the Working Student position in Customer Onboarding & Operations at arenaflex. Please submit your application, including your resume, cover letter, and any relevant work or academic experience, to our job portal. We look forward to hearing from you and exploring how you can contribute to our mission to empower brands and manufacturers to capture their fair share of global e-commerce sales. Apply for this job

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