Experienced Customer Technical Training Specialist – Composite Repair and Maintenance Training Development

At arenaflex, we're committed to delivering exceptional customer experiences through innovative solutions and cutting-edge technologies. As a Customer Technical Training Specialist, you'll play a vital role in shaping the future of our customers' technical training needs, developing and delivering high-quality training programs that meet their evolving requirements. If you're passionate about technical training, composite repair, and maintenance, and want to join a dynamic team that's pushing the boundaries of innovation, we want to hear from you.

About arenaflex

arenaflex is a leading global aerospace company that's been at the forefront of innovation for over a century. Our commitment to excellence, safety, and customer satisfaction has earned us a reputation as a trusted partner in the industry. With a diverse range of products and services, from commercial airplanes to space exploration, we're constantly seeking talented individuals who share our passion for innovation and customer satisfaction.

Job Summary

We're seeking an experienced Customer Technical Training Specialist to join our team in Miami, FL. As a key member of our Customer Training Delivery team, you'll be responsible for developing, maintaining, and delivering technical training programs for our customers, focusing on composite repair and maintenance. Your expertise in composite repair, prepreg, and wet layup will be essential in creating engaging and effective training experiences that meet our customers' needs.

Key Responsibilities

* Identify and define customer technical training needs and requirements, working closely with customers to understand their evolving requirements

• Develop technical training proposals, evaluating and determining training objectives, content, design, and technologies
• Use specialized software technology to research, develop, and modify new and existing media and materials, ensuring high-quality training experiences
• Prepare lesson plans and instruct participants, delivering training programs that meet our customers' needs
• Research, develop, deliver, and evaluate the effectiveness of standard technical training, ensuring continuous improvement
• Support the development and documentation of training standards and specifications, ensuring consistency and quality across our training programs

Essential Qualifications

* Advanced technical education (e.g., Bachelor's degree) and 5 or more years of related work experience or an equivalent combination of technical education and experience

• Proven expertise in composite repair, prepreg, and wet layup, with a strong understanding of composite sandwich repair and damage removal
• Experience interpreting commercial technical data, including drawings, maintenance and operations manuals, and Boeing Structural Repair manuals
• Familiarity with instructional system development and technical training delivery, with a strong understanding of adult learning principles

Preferred Qualifications

* Experience conducting technical training and/or performing instructional system development, with a strong understanding of training development and delivery

• Familiarity with composite non-destructive testing, composite material ordering and storage, and composite repair lab development and maintenance
• Proficiency in software skills, including PowerPoint and other specialized software technologies

Skills and Competencies

* Strong technical expertise in composite repair and maintenance, with a deep understanding of industry standards and best practices

• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders
• Strong analytical and problem-solving skills, with the ability to identify and address complex technical training needs
• Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining high-quality standards
• Strong attention to detail, with a focus on accuracy and precision in all aspects of technical training development and delivery

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Technical Training Specialist, you'll have access to a range of learning and development opportunities, including:

• On-the-job training and mentorship from experienced colleagues
• Opportunities for professional development and certification in technical training and instructional system development
• Access to industry-leading training programs and conferences, ensuring you stay up-to-date with the latest industry trends and best practices
• Collaborative and dynamic work environment, with opportunities to work on high-profile projects and contribute to the development of innovative solutions

Work Environment and Company Culture

Our Miami, FL campus is a vibrant and dynamic work environment, with a strong focus on collaboration, innovation, and customer satisfaction. As a Customer Technical Training Specialist, you'll be part of a diverse and talented team that's passionate about delivering exceptional customer experiences. Our company culture is built on a foundation of trust, respect, and open communication, with a strong emphasis on work-life balance and employee well-being.

Compensation, Perks, and Benefits

At arenaflex, we offer a comprehensive compensation and benefits package that includes:

• Competitive base pay and variable compensation opportunities
• Eligibility for a range of benefit programs, including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid time off
• Opportunities for professional development and certification in technical training and instructional system development
• Collaborative and dynamic work environment, with opportunities to work on high-profile projects and contribute to the development of innovative solutions

How to Apply

If you're passionate about technical training, composite repair, and maintenance, and want to join a dynamic team that's pushing the boundaries of innovation, we want to hear from you. Please submit your application, including your resume and a cover letter, to our Careers website. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to diversity and inclusion in all aspects of our business. We welcome applications from talented individuals from diverse backgrounds and perspectives, and are proud to be an employer of choice for people with disabilities. Apply for this job