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[Remote] People Operations & AI Analyst

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. Solace is a Series C startup dedicated to redefining healthcare by providing expert advocacy and innovative tools for patients. The People Operations & AI Analyst will own the technology and systems layer for the People function, focusing on Workday architecture, AI automation, and compensation infrastructure to enhance operational efficiency and support company growth.

Responsibilities

  • Own the business process framework inside Workday — how approvals route, how tasks trigger, how workflows sequence across the employee lifecycle
  • Configure and maintain security roles so the right people have access to the right data
  • Build and maintain custom reports and calculated fields that feed compensation decisions, headcount tracking, and org management
  • Design and maintain integrations between Workday and our broader People tech stack — payroll, Pulley, and Ashby — so data flows automatically without manual reconciliation
  • Audit and continuously improve system configuration as the org grows and business needs change
  • Serve as the internal Workday expert — the person who knows what the system can do and pushes us to actually use it
  • Identify manual, repetitive workflows across the People function and build automations that eliminate them
  • Evaluate and implement AI tools relevant to People Operations, compensation, and systems administration
  • Partner with the Total Rewards & Infrastructure Lead to build and execute a People AI roadmap
  • Stay close to what Workday is releasing natively on AI and automation and bring those capabilities in-house
  • Build and maintain the data infrastructure that powers compensation decisions — salary bands, job architecture, and leveling frameworks
  • Support the annual compensation review cycle from a systems and data perspective
  • Maintain equity administration in Pulley and ensure clean data across grant history, vesting schedules, and terminated employee records
  • Partner with Total Rewards & Infrastructure Lead on compensation modeling and scenario analysis as we scale

Skills

  • 4 to 6 years of experience in an HRIS or People Systems role inside a high growth company
  • Deep hands on Workday experience — you have configured business processes, built security roles, designed integrations, and written calculated fields. Using it is not enough
  • Genuine excitement about AI and automation in the People space — you have a point of view on where this is going and you want to build it
  • Experience with equity administration platforms, Pulley experience a plus
  • Enough comfort with compensation data to be a real partner on comp architecture and modeling
  • Low ego, high output — you build what doesn't exist without needing a perfect brief
  • Startup mindset — you move fast, figure things out, and don't wait to be told

Company Overview

  • Solace connects patients with professional healthcare advocates that supports them through complex medical journeys. It was founded in 2022, and is headquartered in Redwood City, California, USA, with a workforce of 201-500 employees. Its website is https://www.solace.health.
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